Integrated facilities management for the retail sector throughout the UK
We understand that in any customer-facing business, creating a positive experience is vital; you need to know that your customers are enjoying their experience and are encouraged to return.
At OCS we are experienced in developing partnerships with some of the UK’s leading retailers. We deliver a wide range of services to almost 6,000 customers at more than 18,000 sites across the UK.
We have a comprehensive branch infrastructure that enables us to meet the demands of a wide geographic portfolio. From local stores to national chains and some of the UK’s largest shopping centres including Cabot Circus and Trinity Leeds, we provide an unrivalled level of support allowing you to focus on your customers.
We provide a multitude of services to the retail sector including:
Whether you want a single or fully-integrated service, we will design a bespoke solution to suit your needs. We are driven by innovation and can provide a number of options across all our services to enhance service delivery and ultimately your customers’ experience.
Our commitment to training and development is proven through our design and delivery of successful apprenticeships within the retail sector. This ensures our clients have the most talented people to deliver outstanding services and a sustainable business that offers a tailored training and development programme to local people.
By maintaining your environment to the highest standards with a seamless, invisible service, we help to give your customers a really positive experience, increasing footfall and repeat custom.