OCS has a number of years experience working in the rail sector, and in particular is expert in delivering an efficient and high quality train and station cleaning service. A dedicated OCS cleaning team ensures that every aspect of the Eurostar operation, from trains to platforms and beyond, stays immaculately presented. Our teams are also responsible for washroom management and checking and restocking of associated consumable items two to three times a day to make your passengers’ journeys more pleasant.
With frequent services running from early morning until late at night, our highly experienced team enables a quick turnaround to allow trains to depart on time. Around 20,000 people use Eurostar services daily, so our team is vital in ensuring that all on-train and public areas are presented in pristine condition, ready for the next influx of passengers through this very important ‘gateway to Europe’.
Our experience gained in many sectors where we undertake a client-facing role means we understand the challenges of managing the peaks and troughs of passenger flow on a 24/7 basis. We can therefore ensure that the customer service we offer helps to enhance the passenger experience.
Our contract with Iarnród Éireann/Irish Rail adds to our reputation as a proven provider of security services, with frontline and on-board security services, static/mobile patrols and securing and opening up the depots or stations. We are currently working at 40 depots across Ireland, on the DART suburban network and at Rosslare Port in County Wexford.
On the railway network itself, our pest control technicians are expert in preventing pest birds from causing mess and damage to buildings or from nesting under the bridges along the railway lines. They are fully trained to work line side using conventional proofing methods, bio-acoustics and hawking.
Utilising our expertise in other areas, we are able to offer catering options which can be tailor-made to enhance the passenger experience with on-board catering, food outlets at the stations themselves or providing staff catering with our Just Deli options incorporating high street brands.