Passengers 

Providing excellent facilities for your passengers

OCS’s growth in the aviation sector can be attributed to a partnership approach developed with airlines, airport management and the teamwork of our staff with our clients’ staff on the ground. By delivering high standards of total facilities management and improved turnaround times, OCS is helping airlines and airports to keep passenger waiting times down.

Our bespoke software solution, configured in-house, provides a unique system for the optimal deployment of staff. The system tracks real time flight information and staff movements. It then allocates staff to the right aircraft, at the right place, at the right time. Aircraft cleaning delays are reduced, cleaning quality scores improved and the PRM service attracts positive customer feedback.

By delivering integrated facilities management across the airport OCS can focus on ensuring all airport guests experience a clean, secure environment, high standards of washroom cleanliness and a comprehensive programme of building fabric maintenance.

By providing flexible and continuously improving services, working as a team with airport and airline staff, and by responding to events like the severe winter weather, we have built our aviation portfolio by ensuring our clients are keeping their passengers satisfied.