St George's NHS Trust

6th Feb 2009

OCS Sets Higher Standards With Healthcare Contract Win

OCS Healthcare – part of the ‘One Complete Solution’ property support services group – has won the contract to provide professional domestic services across sixteen Mental Health NHS Trust sites in South West London.

The multi-million contract was won after five months of the most rigorous tendering processes and promises the introduction of the latest cleaning technologies and methodologies to ensure the sites meet the 49 elements of the National Specification for Cleanliness in the NHS.

Mark Coppard, Head of OCS Healthcare said, “We were one of seven businesses to commence the tendering process and only three were short-listed to the final stages. Our aim from the outset was to offer a truly bespoke solution, tailored precisely to the needs of the contract, which at the same time would ensure the highest standards of performance linked to best value for money. This was a tough challenge but one which we are committed to delivering through our proven experience in other NHS work.”

The contract was awarded by South West London and St George’s Mental Health NHS Trust which serves around one million people across five London boroughs. Typically, the Trust operates around 30 mental health teams and treats over 20,000 people at any one time.

Speaking on behalf of the Trust, Rex Cassidy, Director of Estates and Facilities said, “OCS were selected by the Trust after a rigorous market testing exercise. They were selected on the basis of the quality and reputation of the service they already provided to A number of our sites, on value-for-money and on their responsive contract management. We are confident that they will provide a first rate cleaning service for our staff and patients and ensure we improve the standard and cleanliness across all of our Trust sites.”

The multi-million pound contract will be resourced by a ninety-strong OCS team, sixty of whom will transfer from the employment of the previous contract holder.

OCS is the specialist arm of the OCS group which provides services including cleaning, catering, porterage, horticultural and security services to healthcare sites in the public and private sector. The privately owned group has annual sales of £674 million and employs over 60,000 professionals across four continents.

With a turnover exceeding £700 million and increasing expansion throughout the UK and across its international operations, OCS is a market leader in the provision of property support services across a range of market sectors. Offering catering, security, cleaning, engineering, horticulture, hygiene, waste management and pest control as a single, bundled or fully integrated service, OCS provides ‘One Complete Solution’.


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