ACCA chooses OCS for TFM contract

22nd Oct 2012

Total facilities management provider OCS has won a five year contract (with an option of a two year extension) with the Association of Chartered Certified Accountants (ACCA) to provide total facilities management at six locations across the UK and the Republic of Ireland. 

The deal with the global accountancy body includes hard services, reprographics, security, cleaning, catering, visitor services and helpdesk. OCS will self-deliver more than 90 per cent of the services. 

ACCA had previously outsourced its cleaning, security, hard services and catering to multiple service providers with front-of-house and reprographics services remaining in-house. Under the new contract OCS is introducing a facilities helpdesk and a CAFM system to increase the efficiency of the FM team.

The six sites include: two buildings in Lincoln’s Inn Fields in London occupied by 190 people; a site on London’s High Holborn which is home to 100 ACCA employees; two sites in Glasgow with 346 staff in total; and a site in Dublin at Leeson Park where 16 staff are based. 

Jan Lloyd, ACCA’s head of global business support said “ACCA is pleased to be entering into a business partnership with OCS as its FM services provider.  The access to the resources and knowledge that OCS can offer will be vital in supporting ACCA’s overall objectives in the coming years.  ACCA’s values include strong customer focus, both internally and externally and great service delivery.  In OCS, ACCA believes we have a FM services partner that has similar values and a good understanding of our organisation.”

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